What is mPassport?
mPassport is subscription-based access to HTH Worldwide's Global Health and Safety knowledge tools and databases via www.mPassport.com and www.mPassport.com/mobile . These sites give those traveling for leisure, business and study the resources to travel well despite chronic health conditions, common travel-related illnesses and security risks. HTH's proprietary tools are easily accessed through the web and mobile phones. User screens and displays of results are designed to be streamlined, simple and clear.
Why do I need mPassport?
To make the most of your travels, you need to manage existing and unanticipated health conditions in faraway places where finding a doctor and explaining your symptoms should not be left to chance. mPassport brings you specific information and expert assistance to prepare and protect you no matter your destination.
Where does this information come from?
HTH Worldwide has applied years of its research and experience to develop proprietary global databases of highly-qualified, contracted physicians, dentists and behavioral health providers as well as translations of essential medical terms, phrases and the brand names of common medications. HTH maintains these databases rigorously working with its worldwide network of physician advisors and by applying its state-of-the-art web technology.
How do you select the participating doctors?
Participation in the HTH International Healthcare Community is by invitation only. HTH neither requires nor accepts fees or payments of any kind from healthcare providers. Development and maintenance of the Community occurs in four steps:
- Qualification: doctors must be board certified by the American Board or Medical Specialties or members of the Royal College of Medicine and Surgery or they must be personally recommended by an HTH Physician Advisor.
- Biography review: doctors must submit a full biographical profile that is HTH considers complete and appropriate.
- Contracting: all providers profiled in HTH databases are contracted directly to HTH to deliver services in a timely fashion. By signing a contract, they certify that they are fluent in English, licensed to practice medicine and have completed the training as described in the biographical profiles.
- Ongoing communication: HTH uses the global reach of its web technology to communicate regularly with its contracted providers to track changes in contact information and to keep them apprised of service standards.
What if I can't find what I'm looking for?
If your search results are not clear or you find them unsatisfactory, you may always email globalhealth@hthworldwide.com or call HTH's Global Health and Safety team at 1.610.254.8771
Subscription Information
How do I subscribe?
From the mPassport.com home page, click on the Subscribe Now button and follow the step by step instructions. Subscriptions are available for 30-days, 60-days or on an annual basis. After purchasing your subscription, you will receive an email with a temporary password for the non-mobile web site. You can then sign on to the site and create your mobile profile in order to use mPassport on your mobile device. You will receive confirmation of your mPassport mobile account activation via email or text message.
What do I get with my mPassport subscription?
Your mPassport subscription gives you access to HTH's wide-ranging tools and services created to help international travelers stay safe and healthy during their trips. Specifically, you will gain access to www.mPassport.com and its companion mobile site, www.mpassport.com/mobile. To learn about the features of both sites in depth please see Mobile Features and Additional Features.
Can I add insurance coverage?
HTH offers travel health insurance products for both groups and individuals. In most cases, these products must be purchased prior to your travel date. To learn more about products for the leisure traveler, please go to HTH Travel Insurance. To learn more about our group and individual products for international students, both inbound to the U.S. and U.S. study abroad students, please go to HTH Students. To learn more about our group products for short and long-term corporate travelers, please go to HTH Business or email us at corporatesales@hthworldwide.com.
How else can HTH help me?
By adding an HTH insurance product, you can eliminate the financial risk associated with accessing healthcare away from home and in many cases take care of your health needs on a cashless basis. With an HTH insurance product, you are also able to have HTH schedule medical appointments directly with the provider on your behalf.
How can I cancel?
Every mPassport subscription comes with an unconditional guarantee that allows you to cancel your subscription and receive a full refund. You must request the cancellation within five (5) days of your purchase. To cancel, please email HTH at customerservice@hthworldwide.com.
How do I use mPassport on my phone?
While all of the features of mPassport are available on the web at www.mPassport.com, accessing the knowledge tools from a mobile phone is a highly valuable service for the international traveler. It is as simple as pointing your browser on your web-enabled phone to www.mPassport/mobile. No application needs to be downloaded.
After creating your mobile profile online, you will receive a text message with a link to www.mpassport.com/mobile. You will the username and PIN you selected when you created your mobile profile to sign on to the site. Once signed in, you will find the site simple to navigate and use. Enter the name of any city on the globe and follow the links to the destination-specific health and safety information you need.
Mobile Features
- Emergency Numbers
Local emergency numbers for ambulance, police and fire.
- Emergency Room Hospitals
Selected hospitals have 24/7 emergency rooms.
- Urgent Care (Walk-In) Clinics
Urgent care/walk-in clinics associated with notable hospitals worldwide.
- Doctors and Dentists
Detailed profiles and contact information for over 4,200 carefully selected, contracted physicians, dentists and behavior health providers in 180 countries.
- Notable Hospitals and Clinics
Detailed profiles of over 1,900 carefully selected medical facilities including 850 contracted directly with HTH Worldwide.
- Notable Local Pharmacies
Important information on over 500 selected pharmacies in 126 countries.
- Medication Translation
Brand name and generic equivalents in 24 countries, including availability and preparation.
- Medical Term/Condition Translation
Common medical conditions, terms and phrases in the ten most widely-spoken languages.
- Personalized Health and Safety News Alerts
Daily news updates on security risks and health issues all around the world . Personalized alerts based on selected keywords can be emailed to subscribers. Headlines can be sent via txt messaging, if desired.
- Txt5SM Group Text Messaging Service
Subscribers choose to keep up to five contacts informed of their travels via txt messaging or email. Five text messages can be sent for the price of one (limit 20/month - unlimited emails). Standard rates apply.
Additional Features
Destination Profiles
- Security risks and cultural tips
- Vaccination requirements
- U.S. embassy contact information
- Description of healthcare system and pharmacy practices
Travel Health Advice from Doctors
Featuring dozens of full length articles, many of which have been authored by physicians, which address topics crucial to comfortable and healthy international travel, study, and work.
